Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 21 days of delivery

Request a cancellation within: 3 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

Wholesale availability

My prices are very suitable for our quality. Please contact for wholesale purchases. Prices may vary depending on the quantity you purchase.

Custom and personalized orders

I make customizations with embroidery. I can make a logo if you want. Just sending a message will suffice.

Sizing details

My towels are also in two sizes.
Hand towel 20x40"
Beach Towel 40x70"

Gift wrapping and packaging

If you choose the gift package option when ordering, your products will be sent with a gift package.

Care instructions

💧CARE INSTRUCTIONS💧
💧Please soak the towels 12 hours in cold water before the first use
💧Dry them with sun light
💧Please do not touch them heavy chemicals
💧Your towels will be more softener after 2-3 washing
💧Please wash them maximum 86 Fahrenheit (30 degress)
💧Embroidery towels may have puckering. It will straighten out when ironed.
💧There are small tonal differencess.
( In order not to reflect the increase in shipping prices to you, we wrap the packages very tightly. We advise you to be careful when opening packages. )

⭐TURKISH TOWELS are not thick as traditional towels. They are thinner than towels. But absorbent ,take less space and dry quick.